In response to our inquiry regarding a privacy policy for its retail operations, that is beyond the use of the web site, the following was provided. It does not constitute an actual policy, but does represent an official position. SSO’s concern would be with the weak limitation offered by the phrase “non-affiliated companies or entities” as such language can be interpreted to mean anything.
Dear Valued Customer:
Thank you for your recent correspondence regarding our privacy policy.
You inquired about the privacy policy that would cover personal data obtained through shopping at our stores. For your convenience, relevant information is provided below:
Safeway feels strongly about protecting the privacy of our customers. We respect your privacy. Safeway does not sell or lease personally identifying information (i.e., your name, address, telephone number, and bank and credit card account numbers) to non-affiliated companies or entities.
We do record information regarding the purchases made with your Safeway Club Card to help us provide you with special offers and other information. Safeway also may use this information to provide you with personally tailored coupons, offers or other information that may be provided to Safeway by other companies. If you do not wish to receive personally tailored coupons, offers or other information, please check the box in the club card application.
Additionally, in case your concerns relate to any other matter, please specify the details, so that we can assist you better.
If you would like to discuss this further, please reply to this email or call our toll free number at 1-800-723-3929 and reference contact I.D. 15202080. One of our associates will be happy to assist you.
We appreciate your business and look forward to seeing you soon. Thank you for shopping at Safeway.
Sincerely,
Isaac Malcolm
Customer Service Centre
